Brighten someone's day by writing a heartfelt letter to someone experiencing loneliness.
Foster real human connection by reaching aged care residents, disability homes, and isolated individuals.
Empower your school or workplace to make a tangible difference through a simple yet meaningful act.
Break down social isolation and create intergenerational bonds through the power of handwritten letters.
Encourage empathy and kindness while engaging in a rewarding volunteer experience.
Be part of a nationwide movement bringing thousands of Australians together through letters of hope and connection.
Put pen to paper and write your first letter! You can share stories, encouragement, or simply brighten someone’s day with a thoughtful message. Once completed, send your letter through our secure system, and we’ll ensure it reaches your recipient.
Get started!
We carefully pair you with an aged care resident, disability home participant, or someone a facility in your community.
Each match is safe, vetted, and designed to foster genuine connection.
Get Matched with Someone Special
Let us know a little about you—whether you're signing up as a school, workplace, or individual.
We’ll gather a few details to help match you with someone who would love to receive a letter.
Tell Us About Yourself
how does it work?
let's get creative
Stay connected and organized with our
Track your participation, manage letter-writing activities, and receive updates—all in one place.
Step away from screens and distractions to focus on something truly meaningful—one letter at a time.
Refreshed and reconnected
Slow down, be present, and engage in a rewarding practice that fosters gratitude and empathy.
Grounded and mindful
Know that your time and effort are creating real impact, bringing comfort and companionship to someone experiencing loneliness.
Accomplished and Proud
Join thousands of schools, businesses, and individuals working together to reduce loneliness and strengthen communities.
Part of a movement
Feel the warmth of meaningful human connection as you build intergenerational bonds with those who need it most.
Connected and compassionate
Experience the joy of making a real difference in someone's life through the simple act of writing a letter.
Inspired and Purposefull
Not necessarily. We do our best to match you with someone based on your preferences, but loneliness is indiscriminate, and sometimes your letter will go to someone you weren’t expecting—or even a facility as a whole. What matters most is the impact your words can have, no matter who receives them.
WILL I DEFINITELY GET THE PERSON I WANT TO WRITE TO?
Not at all! The Letterbox Project is about kindness, not perfection. A heartfelt letter, a drawing, or even a simple message of encouragement can make a difference. No creative skills are required—just the willingness to connect.
Do I need to be a good writer to participate?
There’s no set number—it’s completely flexible! Whether you want to send letters as a one-off volunteering activity or establish an ongoing connection, The Letterbox Project adapts to your schedule, making it a stress-free and rewarding experience.
How many letters am I expected to send?
Getting started is simple! Sign up, tell us a little about yourself, and we’ll match your school, business, or community group with someone experiencing loneliness—such as an aged care resident or a person in a disability home. Once set up, you’ll receive resources and guidance to make the experience easy and meaningful.
How do I get started with The Letterbox?
Questions & Answers
Max has signed up for our Letterbox Project. He says he understands loss. He and his wife lost their daughter at a young age, and he lost his wife 8 years ago after more than 50 years of marriage.
Sadly, he recently also lost his travelling companion that he went on many adventures with following his wife’s death Max says he knows exactly what it's like to feel lonely and he also knows what a joy it is to receive a letter in the mail.
Max spends some time travelling however the majority of his time is now spent working away in his shed repairing things, building and welding!
MIchelle 29
“I have received two letters via the Letterbox Project and would like to express my appreciation of the concept
and all those who have brought it to fruition.. It is heart-warming to know that strangers care enough to take time, and care, to write to others, bringing joy in these difficult times.. To all you wonderful people, sincere thanks, you’ve made an old woman very happy, renewed my faith in human nature.” – Rosemary 81
Priya 45
“I signed my grandpa up and he recently received two letters and a book from two wonderful strangers and he is over the moon.
He was so excited when they arrived and has been very eager to write back to them. And has been staying up late each night reading his new book. This has given him something to look forward to and a form of social interaction that he has been missing for so long. I am so thankful for all of the work that has gone into this. Thank you so much.”
sarah 26
The Impact